Online Service Info & Support

Let us tell you a bit about what we do.


Student Care

Providing essential independent advice and information, welfare, support and advocacy services for all students enrolled at the University. Education and Welfare Officers are all highly qualified social workers, familiar with supporting students to understand and navigate both University systems and processes along with those of external agencies.  With many students currently having heightened uncertainty in relation to their study, housing and employment Student Care provides critical advice and support. Appointments are available by phone, zoom or email. For more info, click here.

Important update: Please note Breakfast Club will not be held in the immediate future.

Events

An exciting program of daily, weekly and monthly events are available online for students to join, experience and participate in. keep in touch with other students and add some fun to online study with events, activities, challenges, competitions and more. The program includes regular and frequent smaller events as well as an exciting range of larger unique experiences. See the full program here and keep checking for new announcements.

Important update: All Adelaide University Union on-campus events have been postponed until further notice. The remaining Term 1 Fri-Yay Member Lunches will not be held, and the continuation of fortnightly lunches will be reviewed in time for Term 2.

Clubs

Over 160 non-sporting clubs with 18,000 plus student members are available for students to join. It’s the best way to meet other students, make new friends and stay connected whilst participating in online events, activities, forums and chats. There are so many clubs to choose from which cover a wide variety of interests and topics, and if you can’t find one you like why not start your own? Head here for a full list of clubs and how to join

Important update: As of Thursday March 19th the AUU is recommending the cancellation of all club related gatherings, activities and events. This includes events off-campus as well as on-campus. Please view the Union's full statement regarding the cessation of Club events HERE

Membership

Joining the Adelaide University Union gives you access to a range of discounts, events, competitions, information and support. We source discounts, deals, special offers, prizes and giveaways to keep your spirits high, offer some support, and give you a lift when you might need it most. Many benefits are available online and there are more added all the time. Head here for more info.

Student Employment

Providing important advice on employee rights and wages, accredited training opportunities, an online student jobs board, networking opportunities and resume and cover letter advice. Appointments are available by phone or email, and you can get more info here.

E-News and Social Media

Critical information is provided fortnightly through the Adelaide University Union E-newsletter. Content is clear and quick to read and only focuses on things students really need to know as well as ensuring you don’t miss out on many of the exciting opportunities available to students at the University of Adelaide. To stay in the know you can subscribe here.

Our Facebook, Twitter and Instagram also provide immediate daily updates with critical news as well as special offers, competitions, giveaways and more to help keep online studies interesting.

Student Representation

The Student Representative Council and Board of the Adelaide University Union are comprised of students elected annually during student elections. These representatives sit on important University committees and have direct access to executives and decision makers with the University. If you have any issues or concerns that you would like raised by you student representatives they can contacted by email. A full list of students and their roles can be found here.

On Dit

The University of Adelaide student magazine is avaible online here and with regular articles also posted on Facebook. Get the latest news, reviews, stories, art and more, or why not submit some content of your own for publication?

Student Radio

Student Radio produces pre-recorded programing and podcasts with an ever evolving list of programs. Listen to the topics, issues and music that students want to hear all from the comfort of your own home. It’s never too late to apply to produce something of your own as well. More info can be found here.
 

FAQs

Q. Where is the best place to stay up to date with COVID-19 information?

A. The Australian Government Department of Health website has the latest updates on the COVID-19 situation. https://www.health.gov.au/

Students are also advised to keep up to date with announcements from the University of Adelaide at https://www.adelaide.edu.au/

Q. How does this affect my timetable?

A. The University of Adelaide has announced that classes are to be moved online over the next few weeks. In conjunction with this decision, the Adelaide University Union will do its best to provide all its usual support and services in the same manner

The AUU will do our very best to maintain an open channel of online communication to ensure this period of uncertainty progresses as easily for students as possible. 

 

Status

Lectures

Delivered online from March 23.

Tutorials

All classes available online from March 30, physical classes to continue. You will NOT lose grades for not attending the remaining in-class tutorials or lectures.

Practicals

Cancelled from March 23, to be reconfigured and available after the mid-semester break on April 27.

Graduations

April and May ceremonies cancelled.

Placement and clinical classes

Suspended until further notice.



Q. Will students still be able to access Student Care services?

A. In the coming days, appointments with Student Care will be possible online via Skype. They remain contactable via phone and email auu.org.au/studentcare

Q. Can Clubs events still go ahead?

A. Large public gatherings, both indoors and outdoors, have been advised against and as such the Union is recommending that club meetings of all sizes to be cancelled. With so many activities being run by more than 160 clubs in our community, it is simply not possible to check and manage the risks and risk management of each and every event to ensure student safety.

View the Union’s statement on the cancellation of club events here:

Q. Can equipment bookings still be made?

A. Bookings for equipment and University spaces will not be able to be facilitated until at least Monday April 27.

Q. Can I still access the Clubs Lounge?

A. The Clubs Lounge will continue to be accessible until otherwise advised by the University.

Q. Can I still access my locker?

A. Lockers will continue to be accessible until otherwise advised by the University.

Q. Will Member Lunches continue?

A. In the interest of student and staff health and safety, Member Lunches have been cancelled until further notice. In the meantime, the AUU is investigating how to best to provide our members with as many benefits get as much value out of their membership as possible.

Q. Will I still need to pay the Student Services Amenities Fee (SSAF)?

A. SSAF fees are a decision for the University and not something we have any updates on. It's worth noting however that even if students are studying online there will be many SSAFF funded services that students still require including Student Care, Employment, Counselling and the AUU itself.

Q. What are the symptoms of COVID-19?

A. The symptoms of COVID-19 are similar to colds and flus, including:

  • Fever
  • Sore throat
  • Cough
  • Fatigue
  • Difficulty breathing


While COVID-19 is a serious concern, it is important to remember that most people displaying these symptoms are likely suffering with a cold or other respiratory illness – not coronavirus.

Q. What should I do if I present with common symptoms of COVID-19?

A. If you are sick and think you have symptoms of COVID-19, seek medical attention. If you wish to speak with someone first, call the Coronavirus Health Information Line for advice on 1800 020 080

Q. Do I need to isolate myself?

A. All people who arrive in Australia from midnight 15 March 2020, or think they may have been in close contact with a confirmed case of coronavirus, are required to self-isolate for 14 days.

Q. What does self-isolation involve?

A. Staying in isolation means you:

  • Do not go to public places such as work, school, shopping centres, childcare or university
  • Ask someone to get food and other necessities for you and leave them at your front door
  • Do not let visitors in — only people who usually live with you should be in your home

Q. What can I do to help prevent the spread of COVID-19?

A. Practising good hygiene and keeping your distance from others when you are sick is the best defence against most viruses. You should:

  • Wash your hands frequently with soap and water before and after eating as well as after using the toilet
  • Cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser.
  • If unwell, avoid contact with others (stay more than 1.5 metres from people)
  • Exercise personal responsibility for social distancing measures