Volunteer Administration/Customer Service Assistant

Volunteer Administration/Customer Service Assistant
The Smith Family

Minimum one day per week (minimum shift is 4 hours)
Level 2, 187 Rundle Street
Adelaide SA 5000
Administration,Community Services,HR & Recruitment,IT
Administration,Current Police Check

The program and scholarship Administration Team is a national team of staff and volunteers focused on supporting the organisation with administrative tasks across the Learning for Life and other business areas. Their focus is to provide the customers with accurate, timely and a consistent service. Tasks may include customer service, managing our service desk phone line and email accounts as well as data entry, filling, photocopying and analysing documents. The Program and Scholarship Administrative team make efforts addressing hundreds of payment and tech support queries. This role is located in our Adelaide Office, Level 2 187 Rundle Street, Adelaide 5000

As a part of The Smith Family’s policy we require screening checks and training for this volunteer roles. This can include but is not limited to National Criminal History checks and Working with Children Checks.

The Smith Family is supported by over 8,700 volunteers

Volunteers contribute over 464,614 hours a year to The Smith Family

Smith Family volunteers are involved in many aspects of our work, including roles working directly with LFL students (as mentors or tutors), working alongside our team members in administration and project roles, and in one-day activities (such as Christmas events). 

Volunteers are highly valued members of our 'family' and we are immensely grateful for their donations of time and talent. Without our volunteers, much of the work we do would not be possible.


Additional documentation